Technical Support

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Technical Support

With over 13,000 cash processing and handling solutions installed and maintained in New Zealand GGS formerly ATS is the leading provider of specialist maintenance and support services.

Why GGS

  • Over 20 years experience in servicing and supporting cash processing and dispensing equipment in New Zealand
  • All our technicians¬† are factory trained and certified by the equipment manufacturers.
  • Service coverage from Kaitia to Bluff ( and all the pacific Islands)
  • Only genuine manufacturers parts used

 

Our Services:

Installation

  • Pre-staging
  • Delivery
  • Commissioning

Service Level Agreements. (SLA)

  • First Line Maintenance (FLM)
  • Second Line Maintenance SLM)
  • Complete Line Maintenance (CLM)

Call Centre

  • 24/7 support
  • Help desk
  • On-line support
  • System/equipment Monitoring

Workshop

  • Equipment Refurbishment
  • Equipment customisation